We visited Zagreb for the Christmas markets - the sheraton hotel was the perfect hotel for this matter. the hotel was very central and walking distance from great restaurants, stores and other spots. While our stay, we also made use of the great gym, sauna and pool - which definitely met our expectations. We also booked the breakfast for all three days, which was a nice buffet with food that anyone likes! The staff there was very friendly and offered coffee and co right when we sat down. Overall a really great hotel and would definitely come back!
Daniela
dezembro de 2022
The hotel is beautifully done up - welcoming lobby, comfortable rooms, great spa and pool area. The staff were polite and helpful throughout our stay. We stayed over Christmas and loved having the comfort of the hotel restaurant and room service when most surrounding shops and eateries were closed for the holidays. The daily buffet breakfast and Christmas buffet lunch were delicious.
Pace
dezembro de 2024
This 5 star hotel is an old lady that needs renovation.Rooms spacious, staff polite,food not so great.Good location, all in all price was correct for all said.
Nela
abril de 2025
I stayed at the Sheraton Zagreb Hotel for a one-night stay on 25th December, and the experience was absolutely wonderful. From the moment I arrived, the staff' were warm, accommodating, professional and made me.feel welcome. The room was impeccably clean, spacious, and beautifully decorated, with a perfect blend of comfort and luxury. The bed was incredibly comfortable, ensuring a restful night's sleep. The amenities provided were top quality, from the toiletries to the tea/coffee as well as complimentary bottles of water and some home-baked cookies (yummy). The hotel's location is ideal, situated in the heart of Zagreb, with easy access to major attractions and restaurants. Despite its central location, the ambiance was quiet and peaceful. I unfortunately didn't have the opportunity to use their restaurant, however they packed a take away breakfast for me the next morning before my flight, which was delicious. I really appreciated they gesture. Although my stay was brief, the Sheraton Zagreb left a lasting impression. It's clear that the staff and management prioritize guest satisfaction. I would highly recommend this hotel to anyone visiting Zagreb, whether for business or leisure. I look forward to returning for a longer stay in the future!
Ane
dezembro de 2024
The hotel is excellently located; we loved that we could explore a lot on foot. The lobby bar is nice and comfortable, with excellent espresso. Beautiful Christmas decorations. A thoughtful gesture from the manager in the room. The bed sheets, that was what I liked the most.
Marina
dezembro de 2024
The hotel is close to the main train station - just one stop on a tram (Sheraton stop). The room was spacious, the beds were huge and soft. There was everything you need in a room (iron, free water every day, bathrobes, lots of towels, good AC). The pool is great. They told us we can even use it after checking out if we still have to wait for our flight/train.
Volodymyr
agosto de 2024
The breakfast was exceptional, a buffett with a very wide choice of quality items plus a small a la carte breakfast menu. The staff at breakfast were also exceptionally attentive and friendly. We ate once at the evening restaurant, it was very good. The concierge service was very good with great advice and recommendations as well as making bookings for us.
David
março de 2025
Nice rooms with good space and decent mattress with a modern and clean Bathroom (great shower!). Excellent choice at breakfast with a table drinks service (in addition to coffee machines), along with friendly and helpful staff. Nice bar & lounge area too, which was also good value.. Just a 10 minute walk from the main square. The pool and sauna area is quite small but it's hardly used by guests so this was fine. We'd definitely come back and stay here again when in Zagreb.
Anon
abril de 2025
When we first came girl from the reception gave us wrong room so the bad thing was that we had to wait a little bit for the mistake to be corrected and we were in the rush ,but later on everything was fine actually the room was really clean and bed was so comfortable😊,oh and I have to say that the waiter from the restaurant in the lobby was really amazing ,and the lunch there was really good.
Ljubica
novembro de 2022
Location is great, friendly staff, excellent breakfast, large room and very comfortable.
Breno
dezembro de 2024